Delivery and Shipping
All orders received through the website, local and nationwide, are shipped using Courierpost. This is a door to door service, and someone will need to be at the place of delivery to sign for the parcel (for your security we use the “signature required” service, which is fully trackable).
All orders are shipped FREE OF CHARGE to anywhere in NZ!
This service operates Mon-Fri, we prefer not to use the Saturday delivery service as we have had occurrences where parcels are not delivered till the Monday, and we don’t like letting people down. However if you especially need your item delivered on a Saturday morning we will certainly organise this on request – just note this in the comments field at the Checkout.
In-stock items will be delivered usually the next working day, however sometimes due to circumstances beyond our control this may take up to 48 hours. We will notify you immediately of any delays beyond this standard delivery time. Delivery of items that are out of stock, or that may need to be ordered in on your behalf can vary from a few days to, in some cases, a few weeks. In all cases we should be able to advise you of an estimated time of delivery once we receive your enquiry or order.
At this time we are only shipping to NZ addresses. If you live in another country and are interested in a product on our site please contact us and we will see if there is a way we can help you.