Privacy & Legal Policies

Personal information
At Charlton Jewellers we take the issue of your privacy and security very seriously. We will never give, lease, sell, loan or otherwise disclose your personal information to anyone – its that simple. Any information that you give us will be held with the utmost care.

Disclosure of Information to Third Parties
We will never pass on in any way, any personal information collected by our website, including contact forms, purchase history or email lists.

Information Collected By Our Website
We do collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number and/or credit card information. You are of course completely welcome to visit our site anonymously. The information we collect is used to improve customer service, process transactions, to administer a contest, promotion or other site feature and to send periodic emails.

Data Security
All sensitive credit card information and details are processed by DPS Payment Express, a fully PCIDSS (Payment Card Industry Data Security Standard) compliant solution. No credit card information is processed or stored on our servers at all during transactions. You can read the DPS privacy policy here.

Email Lists
If you register on our site to receive emails or during a purchase this information is held in the strictest confidence on 3rd party servers and is protected by industry standard Secure Socket Layer (SSL) technology.

Unsubscribe Policy
We do like to keep in touch with our customers from time to time with upcoming promotions, new product releases, industry news etc… however we have no wish to annoy people. If you don’t want to receive future e-mails from us, please use the ‘unsubscribe’ link located at the bottom of all our email communications.

Terms of Trade
Please also visit our Terms of Trade section establishing the use, disclaimers, and limitations of liability governing the use of this website.

Your Consent
By using our site, you consent to our website’s privacy policy.

Changes to our Privacy Policy
If we make any changes our privacy policy, we will post those changes on this page.

Contact Us
If you have any questions regarding this privacy policy lease dont hesitate to contact us.